Cancellation Policy

Last updated: September 16, 2025

We understand that plans can change. Our flexible cancellation policy is designed to give you peace of mind when booking.

1. Cancellation Terms

• Cancel up to 24 hours before check-in: Full refund
• Cancel within 24 hours of check-in: No refund

2. How to Cancel

To cancel your reservation:

• Go to 'Reservations' in your account
• Find your booking and click 'Cancel' from the dropdown menu
• Our team will review and process your request within 24 hours

3. Refund Process

When your cancellation is approved:

• Refunds are processed to your original payment method
• Processing time: 5-10 business days
• You'll receive email confirmation of your refund

4. Contact Us

Questions about your cancellation or need assistance? Contact us at support@destinationparadises or through your reservations page by clicking 'Contact' from the dropdown.